Dualo 2.0 Beta

The first AI agent built for UX, CX, and Market Insight teams.

Dualo 2.0 is your team's superhuman research assistant. Enhance researchers and eliminate repetitive tasks.

You're on the waitlist. We'll be in touch!
Oops! Something went wrong while submitting the form.

Get to know Dualo 2.0

Less busywork, more research.

Summarise research reports in seconds

Complete internal literature reviews

Perform external desk research

Develop or refine project plans

Define target research participants

Generate interview and survey questions

Tailor insights for different stakeholders

Generate insight recommendations

Conduct competitor analysis

Develop user and buyer personas

Refine research questions

Translate research in 100+ languages

You're on the waitlist. We'll be in touch!
Oops! Something went wrong while submitting the form.

Don't just take our word for it.

“Our research expertise will always be the foundation of the value we bring, but we need tools that allow us to make insights easier to find, share, and build on – in real time."
Alex Hernandez-Brun
Marketing Insights Lead @ Mozilla
“We want to free researchers from mundane, routine tasks, so that they can focus on what matters — strategy, advice, and judgment. This is the mantra for my team.”
James Birch
Director of Strategic Technology Solutions @ Ki Insurance
"Dualo’s AI functionality has got the team excited about how we can draw on past research smartly and efficiently, allowing us to focus on delivering more strategic value.”
Anna Leggett
Research Lead @ The Guardian
"It's always been a known issue that as a team and business we struggle with centralising and sharing insights. It wasn't until we started working with Dualo did teams start believing we could solve this."
Sean Soley
Research Operations Manager @ Zoopla

New software shouldn't take a year to implement.

Here's what you can get done with Dualo in just 30 days.

Step 1 – Get started

Blue tick Dualo
Start delegating tasks to AI in 1 minute
Blue tick Dualo
Connect your shared drive in 2 minutes
Blue tick Dualo
Add your entire report library in a few clicks

Step 2 – Organise knowledge

Blue tick Dualo
Auto-summarise and group research artefacts
Blue tick Dualo
Let AI detect patterns, gaps, and opportunities
Blue tick Dualo
Internal + external literature reviews in minutes

Step 3 – Scale org-wide

Blue tick Dualo
Self-serve insights for stakeholders
Blue tick Dualo
Shift to become trusted strategic advisors
Blue tick Dualo
Spend more time on high-impact research
You're on the waitlist. We'll be in touch!
Oops! Something went wrong while submitting the form.

Global media firm leverages Dualo to automate knowledge management + distribution

$16k

Saved per employee/year

European fintech scaleup uses Dualo's AI agent to automate repetitive research tasks

8h

Saved per employee/week

Property tech marketing team delegates competitor analysis and benchmarking to Dualo

21%

Productivity increase

Leading health app reduces internal + external literature reviews down to minutes

11x

Faster knowledge retrieval

Start for free.

Whether you’re a startup, global enterprise, or somewhere in between, Dualo 2.0 is designed to save you time and money.

Starter

$50/month

Start for free
Blue tick Dualo

1 Contributor

Blue tick Dualo

5 Viewers

Blue tick Dualo

50 Documents

Blue tick Dualo

5GB Storage

Blue tick Dualo

150 Insights

Blue tick Dualo

5 Collections

Team

$250/month

Start for free
Blue tick Dualo

5 Contributors

Blue tick Dualo

50 Viewers

Blue tick Dualo

250 Documents

Blue tick Dualo

50GB Storage

Blue tick Dualo

750 Insights

Blue tick Dualo

20 Collections

Business

$850/month

Start for free
Blue tick Dualo

10 Contributors

Blue tick Dualo

250 Viewers

Blue tick Dualo

Unlimited Documents

Blue tick Dualo

1TB Storage

Blue tick Dualo

Unlimited Insights

Blue tick Dualo

Unlimited Collections

Enterprise

Let's talk

Book a call
Blue tick Dualo

Starts at 10 Contributors

Blue tick Dualo

Unlimited Viewers

Blue tick Dualo

Unlimited Documents

Blue tick Dualo

Unlimited Storage

Blue tick Dualo

Unlimited Insights

Blue tick Dualo

Unlimited Collections

Freelancer, student, or bootstrapping startup?  To apply for a discounted plan, get in touch.

Putting together a proposal?

Let us help you work out how much poor knowledge management is costing your team.

Use our calculator

Keen to see Dualo in action?

Book a call with our team and we'll show you how the platform works for your specific use case.

Book a demo

“Now we’re able to maximise the value our research efforts, and rediscover key insights – when we need them"

Chiara Lenna

Service Design & User Research Senior Specialist @ Sisal

Compare plans and features

Compare

Starter

$50

USD / month

Team

$250

USD / month

Business

$850

USD / month

Enterprise

Let's talk

Contact us for pricing

Deep search documents

Blue tick Dualo
Blue tick Dualo
Blue tick Dualo
Blue tick Dualo

Ask AI Assistant

Blue tick Dualo
Blue tick Dualo
Blue tick Dualo
Blue tick Dualo

AI document summaries

Blue tick Dualo
Blue tick Dualo
Blue tick Dualo
Blue tick Dualo

Auto tagging

Blue tick Dualo
Blue tick Dualo
Blue tick Dualo
Blue tick Dualo

Document insight extractor

Blue tick Dualo
Blue tick Dualo
Blue tick Dualo
Blue tick Dualo

User management

Blue tick Dualo
Blue tick Dualo
Blue tick Dualo
Blue tick Dualo

Help centre

Blue tick Dualo
Blue tick Dualo
Blue tick Dualo
Blue tick Dualo

In-app onboarding

Blue tick Dualo
Blue tick Dualo
Blue tick Dualo
Blue tick Dualo

Personalised onboarding

-

-

1 session included

4 sessions included

Tech support

Email

Basic

Advanced

Priority

Analytics

In-app stats

In-app stats

Analytics dashboard

Analytics dashboard

Onboarding

In-app

In-app

Support materials

Personalised  

Training

-

-

1 session included

4 sessions included  

Support management

-

-

Blue tick Dualo
Blue tick Dualo

Migration support

-

-

-

Blue tick Dualo

SSO (Single Sign-on)

-

-

-

Blue tick Dualo

SCIM user provisioning

-

-

-

Blue tick Dualo

Priority integrations

-

-

-

Blue tick Dualo

Priority integrations

-

-

-

Blue tick Dualo

Custom legal contracting

-

-

-

Blue tick Dualo

Free

$0

AI features

Blue tick Dualo

Automate tasks with AI Agent

Blue tick Dualo

Summarise research docs

Blue tick Dualo

Auto insight extraction

What you can do

Automate research workflows with conversational AI Agent

Import and summarise documents to collaborate with AI Agent

Share AI Agent outputs with your team via Slack, Teams, and more

Usage

Blue tick Dualo

3 documents

Blue tick Dualo

Unlimited AI Agent calls

Professional

$29per user / month

AI features

Blue tick Dualo

Store & query your data

Blue tick Dualo

AI internal literature reviews

Blue tick Dualo

Global semantic search

Everything in Free, plus:

Store and ask your research documents anything with AI

AI summarised results linked to your organisation’s research artefacts

Customise your workspace with collections, filters, and analytics

Create project overviews and share in-depth findings with others

Usage

Blue tick Dualo

100 documents

Blue tick Dualo

Unlimited Viewers

Enterprise

Custom

AI features

Blue tick Dualo

External deep research

Blue tick Dualo

Viewer AI Agent access

Blue tick Dualo

AI gap analysis

Everything in Pro, plus:

Securely augment primary research with imported secondary data

Control permissions with user roles, groups, and granular access control

Enable stakeholders to self-service insights and documentation

Migration support, SSO, SCIM user provisioning & custom contracts

Personalised onboarding, priority tech support, & analytics dashboard

Usage

Blue tick Dualo

Unlimited everything

How is Dualo different from tools like ChatGPT or Perplexity?

ChatGPT and Perplexity are general-purpose AI tools, not built specifically for researchers. They require extensive prompt engineering and struggle to integrate with your existing knowledge or workflows.

Dualo, on the other hand, is designed to ask the right questions and leverage your team's collective knowledge to provide more relevant answers faster - grounded in your primary research. This makes Dualo more efficient, consistent, and accurate in research environments.

How is Dualo different from tools like Co-Pilot or Gemini?

Unlike broad-use tools like Co-Pilot or Gemini, Dualo is tailored to support knowledge management and research tasks. While these tools offer general AI capabilities, Dualo focuses on context-specific outputs, saving you months of development time and ensuring your team has a custom-built solution ready to use immediately.

Do I do my analysis in Dualo?

Dualo helps you manage and synthesise data but doesn’t perform raw data analysis, such as transcribing interviews or analysing survey responses. While Dualo allows you to store and query your raw data, we recommend using a variety of speciliased tools for data analysis. This allows you to share access with wider teams and stakeholders, bring together multiple insight functions, and reduce maintenance.

Can I transcribe interviews in Dualo?

Dualo doesn’t include transcription features because they can complicate sharing access with wider teams, integrating multiple insight functions, and increase maintenance efforts. Most customers therefore use specialised tools for transcription which remain only accessible to their immediate team. Keeping this data seperate from Dualo ensures accessibility for wider teams without overburdening anyone or compromising PII security.

How is Dualo different from tools like Dovetail, Marvin, or Condens?

While these tools are useful for certain raw data analysis techniques, they can be complex for wider teams and stakeholders to navigate and require constant maintenance, limiting adoption outside of UXR teams.

Dualo, on the other hand, automates mundane research tasks and scales knowledge management, making it easier for both researchers and stakeholders to collaborate. Unlike these tools, Dualo doesn’t require full-time knowledge management staff and handles much of the repetitive research workload, freeing up your time for more valuable, new research.

Do I need a research operations specialist to use Dualo?

Most Dualo users don’t have a dedicated research operations or knowledge management specialist. Dualo was designed to support teams without these roles, automating many of the tasks these specialists handle. While it can help elevate these roles and free up time for more strategic work, Dualo removes the need for a full-time specialist in many cases.

How does the AI work? Is it safe, and can it hallucinate?

Unlike most AI solutions available, to minimise hallucinations we set the temperature of our AI features to 0, ensuring responses are as factual and deterministic as possible. All AI responses are grounded in the source materials you add to Dualo, and you can trace answers back to their origin for verification.

Is Dualo secure and compliant with data privacy regulations?

Dualo is GDPR compliant and built to SOC 2 standards – ensuring your data is always secure. Our in-house security experts drive the secure development and operation of our products and infrastructure, and we’ve partnered with industry leaders to rigorously test and audit our web and network defences.

Dualo's detailed Data Processing Agreement firmly establishes our dedication to safeguarding your data and content, and we offer SAML SSO, encrypted share links, and more to help give you peace of mind.

Enterprise-Grade Security for the Most Sensitive Matters

Dedicated 
Security Team

Our in-house security experts drive the secure development and operation of our products and infrastructure.

Independent 
Assessments

We’ve partnered with industry leaders to rigorously test and audit our web and network defences.

Contractual 
Security Guarantee

Dualo's detailed Data Processing Agreement firmly establishes our dedication to safeguarding your data and content.

Enterprise Security Features

We offer SAML SSO, encrypted share links, and more to help you to give you peace of mind, and meet your security objectives.

Compliant with
Industry Standards

Dualo is GDPR compliant and built to SOC 2 standards – ensuring your data is always secure.

Dedicated Security Portal

To earn your trust, we make it a point to transparently share our Security & Compliance Program with you.

An eBook by Dualo

The Future Researcher: How to work with AI, not against it

If you work in CX, UX, Market Insights, now is the time to be part of this transformation and ensure your research remains at the core of strategic decision-making.

Blue tick Dualo

See how AI elevates, not replaces, researchers

Blue tick Dualo

Real-world examples of teams that are winning

Blue tick Dualo

Overcoming AI resistance

Blue tick Dualo

No fluff, just actionable takeaways

Join the waitlist today

Next Generation AI for Research Teams.

You're on the waitlist. We'll be in touch!
Oops! Something went wrong while submitting the form.